Frequently Asked Questions

Some of the questions we are frequently asked regarding the cleaning services we provided at Top Down Cleaning. If you have a question, please contact us and we will be happy to respond.

General Questions

How can I get a quote?

Fill out out Get an Estimate, Get a Quote, or Contact Page and we’ll respond to you as soon as possible.

Who will perform the work?

A fully-vetted, uniformed member of the Top Down team will carry out the work. We are happy for you to speak to your cleaner directly, before they arrive at your property.  And for added peace of mind, we are fully-insured too!

Can I provide my own materials?

Yes, if you prefer, we will perform your cleaning services with products that you supply, however, our specialist cleaning materials frequently deliver better results than standard cleaning products. We are more than happy to discuss this with you further.

Are there any hidden fees?

No, there are not hidden fees.  You will be informed and agree to the price of your cleaning services prior to us beginning work at your location.  However, if there are any unforeseen tasks that are required, we will discuss these with you at the time, and give you the freedom to choose how you would like to proceed.

What Cleaning Packages do you offer?

We offer a selection of cleaning packages, including one-off cleaning, monthly, bi-weekly, weekly, deep-cleans, spring cleans, and more.  If you have a specific job in mind, simply get in touch by phone, email or via our handy contact form where you can add further details.